Security at Linq

Your card is public by design. Everything around it isn't: the people you meet, your files, your keys and your payments. Here's how we look after them, in plain words.

Every upload is checked for malware

Photos, logos, videos, gallery images and documents are scanned by a malware scanning service before they can be used. Until a file is cleared, no card or page can show it. A file judged harmful is deleted from storage straight away, and the attempt is logged for our team.

Photos you scan to add a contact are handled apart: on Free they're read on your device and never uploaded, and on the paid plans they're deleted as soon as they've been read. How scanning works.

Webhooks, API keys and AI assistants

  • Signed webhooks. Every contact sent to Zapier, Make or your server carries an HMAC-SHA256 signature made with that webhook's own secret and a timestamp, so your server can check it came from Linq and turn away old requests.
  • Public addresses only. Webhooks only go to https addresses on the public internet. A name that points into a private network is refused when the delivery connects, and redirects aren't followed.
  • Hashed API keys. Only a fingerprint (a hash) of each key is stored, so a key is shown once, when it's made. Each key shows when it was last used, reaches only its owner's contacts, makes at most 120 requests a minute, and stops the moment it's revoked.
  • AI assistants that can't do damage. Over MCP, an assistant can read and update your contacts, but can't delete them, send anything or see anyone else's. Because contact fields can hold what strangers typed on your form, the assistant is told to treat them as data, never as instructions.
  • Encrypted connections to your apps. The sign-ins Linq keeps to send contacts to your CRM or Slack are encrypted with a key kept apart from the database, so a copy of the database alone doesn't give anyone access to your CRM.

More in integrations and AI.

Payments handled by Polar

Subscriptions are paid by card, Apple Pay or Google Pay through Polar, our payment partner and the merchant of record. Your card and bank details go to Polar, never to Linq: we only see your plan, seats and billing dates.

Counting views without tracking visitors

Insights count your card's views, saves and link taps, and where they came from, without recording visitors' IP addresses or device details with them. Short link clicks keep the country, the referring site and the kind of device, not the IP address. Our error reports are set not to store IP addresses either. Visitors only send you their details if they choose to.

Everything we collect, why, and for how long: Privacy Policy.

Accounts, teams and kiosks

  • Sign-in is handled by Clerk, a dedicated sign-in provider, and the whole site and app run over HTTPS.
  • On a team, owners, admins and members each see what their role allows, and contacts collected by team cards stay with the team when someone leaves.
  • A team's own domain only serves that team's cards, so nobody can put someone else's card under their brand.
  • A booth kiosk needs no account on the tablet, never shows who signed up before, and stops working the moment you turn it off.

Found a problem?

If you think you've found a security issue in Linq, email hello@linq-business.com with "Security report" in the subject, what you found and how to reproduce it. Please give us a chance to fix it before telling anyone else. For anything else, get in touch.

Security questions

More in the documentation, or get in touch.

Does Linq see my card or bank details?

No. Payments go through our payment partner Polar, the merchant of record, which handles your card, Apple Pay or Google Pay details. Linq only learns your subscription's plan, seats and dates.

Do you sell my data or show ads?

No. We don't sell your data and we don't show ads. The Privacy Policy lists every provider that processes data for us, and what for.

Do you track the people who open my card?

Linq counts views, saves and taps on your card to show you Insights, without recording visitors' IP addresses or device details with them. Short link clicks keep the country, the referring site and the kind of device, not the IP address.

What happens to the photos I scan?

On the Free plan, cards are read on your own device, so the photo never leaves it. On the paid plans, the photo goes to our reading service and is deleted as soon as it's been read, whether that worked or not. Nothing is saved as a contact until you check it and save it.

Can an AI assistant connected to Linq delete my contacts?

No. Over MCP, an assistant can search, read, add and update your own contacts and list your events, and nothing more: it can't delete contacts, send emails or messages, or see anyone else's contacts. Revoking its key stops it at once.

How do I report a security problem?

Email hello@linq-business.com with "Security report" in the subject, with what you found and how to reproduce it. Please give us a chance to fix it before telling anyone else.

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